Cadnee-Card Dispenser Fault And Maintenance

Maintenance and note

1. Conveyor wheel maintenance

Check conveyor wheel periodically and clean dirt on it with alcohol.

 

2. Daily maintenance

After machine uses long period or read/write a certain quantities of card, some part will have great abrasion through long time operation. Then it is necessary to maintain machine. The procedure is as below:

1)Check if mechanical parts of machine are loose or abnormal. If so, please fasten or repair

immediately.

2)Check if the belts are loose. If so, please adjust the position of wheel

3)Use cleaning card or soft cloth dipped with alcohol to clean up wheels at the bottom of card cabinet and sensor.

4)Pick out cards with greasy surface and distorted cards.  Use soft cloth dipped with alcohol to

clean cards with greasy surface and use again. If distorted cards cannot be repaired, you need to change cards.

 

3. Cautions of safe operation

1)When opening host machine or cabinet to repair, power connected with machine must be shut off to avoid damaging machine.

2)Be careful of the difference of power positive and negative in the first power-on.

3)Forbid hot-plugging connecting socket in the port. Hot-plugging is easy to damage control

circuit.

4)Keep machine clean and no oil. Greasy binder may damage the performance of machine greatly.

 

Quality Assurance Warranty

Shenzhen Cadnee Technology Co.,Ltd. works only with superior quality products, which meet the western standards and have been awarded with the corresponding certificates.

Moreover, the quality of every single product is supported by a manufacturing warranty. Do not hesitate to check with us the details for every type of product.

We would also like to highlight that our team inspects all the orders processed, offering total confidence to our clients through their purchase.

All our products are guaranteed for 2 years, which allows you to return any defective part for a replacement for up to 2 years from the date of original purchase on invoice.

 

If any defect is discovered in materials and/or workmanship, which results in quality failure of the product.

If the product is damaged through improper package or transportation.

If the vinyl polymer coating crack or peel under normal and proper use.

If the product break or corrode under normal and proper use.

Re: If the products are expected to be used in an awful or a corrosive environment, please make clear statements to us, thus we can make the products specially treated to meet your particular expectation.

 

The warranty is valid for all installations fulfilling the relevant norms and application requirements. The products shall be under usage of normal condition or as recommended in the manual.

 

Warranty Claim Procedures

1.Prepare and provide following information

1) Defective items (including part number and product name) and quantity

2) Description of the manufacturing defect

3) Proofs of defect, e.g. photos and videos

4) Original invoice issued by Shenzhen Cadnee Technology Co.,Ltd

5) Date of purchase and, if already installed, date of installation 

 

2.Contact Shenzhen Cadnee Technology Co.,Ltd’s Customer Service Team

Please use one of the following methods to provide above information.

E-mail: service@cadnee.com

Our service call: +86 150 1367 2460

Our Customer Service Team will advise you on the next steps to complete your warranty claims.